viernes, 9 de diciembre de 2011

Q&A: How do you like automated answers to your phone calls? (Press 1 for this -- Press 2 for that)?

Question by Craptacular Wonderment: How do you like automated answers to your phone calls? (Press 1 for this -- Press 2 for that)?
Are you likely to hold for long amount of time believing that your call is 'important'?

Or do you press "O" right away hoping for a real person?

It seems these automatic responses are popping up everywhere.. including Yahoo Answers.. (Have you noticed)..When you have a suggestion and use the link to tell them what you think, almost instantly you receive an automated e-mail back letting you know it's been received.

A day or two later they send a survey asking an opinion to how satisfied you are with the resolve of the issue.. but no details on how it was

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